At DORVEXIL, we value transparency and fairness. This Refund Policy outlines the conditions under which refunds may be requested and processed for purchases made through dorvexil.pro.
Please review this policy carefully before submitting a refund request. By completing a purchase on our website, you agree to the terms described below.
Physical products returned in original condition, unused and undamaged.
Items returned with original packaging, labels, and proof of purchase.
Products delivered defective or damaged upon arrival.
Incorrect items shipped due to fulfillment error.
Refund requests must be submitted within 14 calendar days from the date of delivery. Requests received after this period may not be eligible for review.
Once approved, refunds are processed within 5–10 business days and returned to the original payment method. Processing times may vary depending on your financial institution.
1. Contact our support team with your order number and reason for return.
2. Await confirmation and return authorization instructions.
3. Ship the item using the provided return details.
4. Refund processed upon inspection and approval.
Returned items must be unused, unaltered, and free of visible wear. DORVEXIL reserves the right to deny a refund if the product does not meet these conditions.
Shipping fees are non-refundable unless the return is due to an error on our part or a confirmed product defect.
For all refund-related inquiries, please contact our support team:
Email: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UTC)
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